Meet Serena

Serena is Engineer, Global Business Processes

Tell us about your role and what you do at TAJCO.

My main responsibilities are developing and modelling the TAJCO business processes with relevant supporting documents. I am in charge of uploading, managing and maintaining a controlled document library. Additionally, I am also working with Process Owners to analyze the current ’routine & procedure’ to lean the flow, speed and quality.

How would you describe TAJCO as a company?

It is really great to work at TAJCO. Although it is a global company with employees from different countries and backgrounds, we work very closely together. My colleagues around the world are very professional and passionate about their work. I can always rely on them and they care for each other. I believe that this is the foundation for great cooperation across countries and functional departments.

What does being a good colleague mean to you?

In my view, a good colleague is honest, reliable and passionate. They have a positive energy and professional knowledge, which they share with others. A good colleague is also able to be very supportive when needed. Lastly, being a team-player is very important to me. Luckily, I have many good colleagues in TAJCO.

How does it feel to work in an international company like TAJCO? Do you have an example?

I really enjoy working in an international company. TAJCO provides us with an open environment to express our own ideas – we have recently launched a new platform for the employees in China to speak up. The result was a big success and we get to learn about perspectives, which we did not consider before. The pool of ideas across borders is of course very large, but TAJCO is always willing to listen.